Once you have received your quote and are ready to move forward, please follow these steps to finalize your project booking:

1. Request Your Legal Contract: Notify our team that you are ready to proceed, and we will send a comprehensive legal contract via DocuSign for your review and signature

2. Review & Sign: Your contract provides a clear roadmap for your renovation covering the scope of work, liability, with project milestones so that everyone is on the same page before your project begins

3. Submit Your Initial Deposit: Your project start date is officially secured once the signed agreement is returned and the initial deposit is received

Our team is thrilled to help bring your vision to life and we look forward to getting started on your home renovation!

To provide total transparency throughout your renovation, our team follows a structured payment schedule:

• Deposit: Due to secure start date along with signed formal agreement

• Mid-Project Payment: Due when upon partial completion (approximately 50%) of the scope of work

• Final Payment: Due upon substantial completion of the work

Note: Percentage breakdowns may vary based on specific project needs and will be communicated clearly upon hiring. All payments are due upon receipt of invoice and are non-refundable.

Houlden Homes
Currently, our team accepts: Cash, E-Transfer (payable to: Houlden.Homes@outlook.com), and select Credit Cards. Please note: a service fee of 2.4% applies to all Credit Card transactions.

Referred Trades
If applicable, referred trades (such as plumbers, electricians, etc.) will coordinate payment directly under their own independent business. Please note: all referred trades are solely responsible and liable for the work they are hired to perform.

Hiring our team is built on a system of mutual trust: you trust Houlden Homes to deliver industry-standard results, and we trust that payments will be made according to the agreed schedule.

Securing Your Date
Once you approve your quote, our team will send a legal contract via DocuSign. Your project start date is officially secured once this document is signed and the initial deposit is received.

Billing & Invoices
Specific payment milestones and terms are clearly outlined in your legal contract. Invoices for the project and any requested add-ons are sent throughout the duration of the work. All payments are due upon receipt of the invoice and are non-refundable.

To ensure total transparency and protect both parties, Houlden Homes provides a legal contract for every project. This document clearly outlines the scope of work, payment milestones, and warranty details so there are no surprises. Your project start date is officially secured once this agreement is signed via DocuSign and the initial deposit is received.

A Clear Roadmap for Your Renovation
Our contract was professionally drafted by a lawyer to provide a clear roadmap for your renovation. It covers essential financial details like change orders and payment terms, as well as liability and insurance, ensuring both you and our team have a mutual understanding of the project's requirements before our work begins.

We believe a solid agreement is the foundation of a successful renovation, with the goal of providing you peace of mind from day one.